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BLESS Acronis. Which allowed me to switch hard drives and continue work on my laptop when an older hard drive decided to quit as I knew it would sooner or later. Clone software that works and without giving youa frustration fueled foul mouth. The software saved my hide twice so far by allowing me to clone entire hard drives, OS included. Then there was the disk with all those video files I use repeatedly. Only days after cloning that disk, the original died.If you value your data, get Acronis.
However, recently customer support has decreased to just one month and after that - Zilch (unless you pay). I was using a USB external hard drive then, not the NAS, and an earlier version of True Image. I have used Acronis True Image since Version 6 and am currently running TI 11. However, the recovery boot disk does not have any drivers on it and so you cannot "see" the NAS to be able to do a full disk restore. So what does a guy do.I'd love to upgrade to Acronis TI 2010, but without good support and reportedly buggy-as-heck software, I am considering other, perhaps less feature-rich programs.My recommendation for Acronis products is. Considering all software has problems and considering backups are critical if you can't afford to lose your data, no support is suicide.There is a support forum, but it now seems to be a customer self-help forum with no actual Acronis support.TI is supposed to support NAS (Network Attached Storage) devices for backing up data. I had some "good" recent backups that would not install despite having been "validated", but did have one image that would install.
Thankfully, I also had some data file backups to restore most of my more recent data. As backup software goes, this has by far the best feature set. The backup image was a year old and so I spent many hours rebuilding my system from that once I got it up and running again. I use an HP Media Vault MV2120. I cannot get an answer on how TI supports NAS devices; either from the forum or from Acronis.In the past, a couple times I have had to recover my hard drive image. I have never had to use TI 11 (on Vista SP2 64-bit) and I fear it won't work as I cannot see not only my NAS devices but neither the USB hard drives.However, I hear other disk imaging software also has their problems. Buyer Beware.UPDATE: Please see my review of Acronis Trueimage Home 2010, following my contacts with Acronis Tech Support
My daughter's Notebook (Toshiba M305D-S4830, AMD Turion x64, 4GB ram, 250GB HD, Vista Home Premium SP1) recently became infected with malware, and the only way to get rid of it was to restore from scratch. Of course, a Toshiba notebook is not exactly an obscure piece of hardware. If true, the problem may well be that Acronis doesn't have solid Linux device drivers for the Toshiba notebook. The Acronis backup image verification reports no problems with the backup archive. Be that as it may, I've had it. I think you know where this is going if you've read many other 1-star reviews.In short, all attempts (we've tried 3 times) to restore the image backup hang part way into the process. We had backed up all her data files to a USB drive where we also had a True Image image backup from last November. Someone wrote that True Image standalone is based on Linux (I'm actually a Linux/Unix guy myself).
The machine reboots, the standalone True Image comes up, it begins the restore and then hangs with no disk activity whatsoever. We even let it go for about 15 hours once to be sure it was hung.I can only conclude from my experience and the number of good reviews people have written that Acronis True Image 11 is very hardware dependent. Apparently, Acronis does not test their software on a wide variety of hardware. We're just going to manually re-install her programs and copy the data back manually.The reason my title is "Worse Than Nothing" is that no backup software is better than backup software that doesn't work when you need it.
Norton had been destroying Ghost and AV for quite a few years. Ghost was the preferred choice for system imaging and it was simple, light, easy to use and straight forward, but Ghost 11 was a nightmare.Been using Acronis True Image for awhile now and it is a great program.
The irony of all of this is that a program designed to restore my hard drive wouNd up making it unusable. When our chat thread was unexpectedly broken I was sent a "form" email with instructions which assumed my machine was bootable.
With version 8 I was never able to restore a failed hard drive successfully. Being the sublime optimist, I purchased version 11 hoping for more.
This is my second BAD experience with Acronis products. Acronis now has a chat support system (greatly improved from version 8) BUT the tech (from India) kept instructing me to perform operations on a machine which would not boot.
I installed the product and, upon reboot, got a blue screen of death. This on anew Quad Core machine with 4 gigs of memory.
I finally had to restore my original system and am, at this moment laboriously re-installing all of my programs. DO NOT PURCHASE ACRONIS PRODUCTS.
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